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Ho Zhiyong

新加坡

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Easybook.com

Rubbish company policy and service

Rubbish company. I selected my trip from 1st Sept to 3rd Sept and the searches came out. I selected my departure and arrival timing and paid. However after I paid and got the summary, I realise the date was changed to 1st Sept to 2nd Sept even though I selected 1st Sept to 3rd Sept at Step 1. Immediately contacted the company but they told me their website was fine and since it was fine, they are unable to do a change of date for me and brushed me off. What kind of customer service is it? Definitely not going to be using this platform to book anymore and definitely will recommend people to stop using it too

2023-09-01