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Brook Blair

美国

1 评价
5 被浏览
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1 条评价

Boston Proper

Great clothes non-existent customer service

Great clothes, but last purchase for me. Its a shame really. Customer service is non-existant. Chatted and called within 2 minutes of realizing I made a mistake and ordered to the wrong address. I was trying to either switch the delivery address or cancel the order. I was told by multiple people including a manager that orders can never be canceled and delivery addresses can never be changed as they have no control of it their system. This seems ridiculous as when you run a buisness you have to account for human error. Also the clothes are pricey so they should have elevated customer service not non-existent customer service.

2026-07-16