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aurele

韩国

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Ahrefs

Such a bad, ignorant customer support

We are paying more than $2,000 for this service, recently we contacted the customer support to ask about a recent crawl which results seems to be a bug from them. The answer from their support are amazingly wrong, they seem to have 0 knowledge about SEO or any technical knowledge, just repeating the message they see in the ahref report without doing any proper thinking or research, and making obvious mistakes and wrong recommandations. If this is what we get for what we pay, then we will not renew.

2025-04-29