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William Young

美国

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NT Electronics

I purchased a NETGEAR Orbi mesh…

I purchased a NETGEAR Orbi mesh wireless router for my home in 2020. I paid >$300. It worked great until I recently moved to a new home. I was unable to set it up at the new address. I called tech support and they told me I needed to purchase a new software license for it for $300. If they had been honest with me during the initial purchase I would not be feel so cheated. Hiding the software license information in the 10 pages of fine print of the “Terms and conditions “ is not a honest way of doing business. I will never again trust this manufacturer.

2023-09-16