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Richard Scoppie

英国

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Bellelement

Poorly made product and awful customer…

Poorly made product and awful customer service! Top arrived with a defect. I reported this back and very quickly received a reply and an offer of a $5 refund on the grounds that shipping it back to China would be too expensive. When I informed Bellelement that I expected the return postage to be at their cost due to the defect the email comms went quiet. Chased several times for a further update but nothing. Absolutely crap quality garments with customer services to match! Save your money and shop elsewhere

2024-05-15有帮助 2