Completely misleading advertising
Completely Misleading advertising.. After Lux Hair Shop reaching out to me and contacting me two times to buy the wig, I ordered a wig that is supposed to be a red Marilyn Monroe style. The wig I got was ratty, long and slightly curly and not anything as advertised. They advertised the wig as wavy body but when I tried to dispute the return they told me the style in the photo was a one time style and that the wig will go straight after brushing or washing... If the wig goes straight after washing then why was it advertised as a curly, wavy body wig?! If I knew how to do that hairstyle, and wanted to style hair, I wouldn't have bought a wig. I wanted a hairstyle that was already done. They are insisting that I pay return fees which I find wildly unfair. If I had have received the wig I ordered, the wig from the photo, I wouldn't need to return it at all. Also, the reason I ordered from this business is because their website references UK law with a UK return address but this wig shipped out from China. For $200 I am extremely disappointed in the wig I received and the service I got.