Negative stars for this infuriatingly…
Negative stars for this infuriatingly atrocious service! I received an order 17 days after it was canceled and refunded. For three miserable weeks, I chased the seller non-stop to COLLECT BACK their parcel, only to be threatened on WhatsApp that they’d report me to the police if I didn’t "place the order." Absolutely ridiculous! When I escalated to Shopee customer service with a detailed timeline of events, they shrugged it off like it was nothing, completely ignoring the seller’s harassment. How is it acceptable to deliver a canceled parcel so late, ignore constant reminders to COLLECT it BACK, and allow the seller to THREATEN a customer? Only after I repeatedly pushed and mentioned reporting this to the police to protect myself did Shopee finally act, arranging for the parcel to be picked up on 13th Jan between 11 AM and 2 PM. This isn’t the first disaster—returning a PowerPac fridge was another nightmare. PowerPac may have won some local brand awards in 2013 and 2015, but past glory means nothing now. SO Please Beware users! After years of loyalty, I’m done with Shopee. Both Shopee SG and the sellers are permanently blacklisted. Edit: so in the last minute, shopee said they are fully booked and asked me to re-schedule the pick up🖕️😊👎 👎👎