Life-changing medication; soul crushing customer service
The medication is truly life-changing, even life-saving. I took it daily for 2.5 years and it completely changed me for the better. But their customer service is truly horrendous, especially since they recently went "all in" with AI. Shipments go to wrong addresses and yet you can't reach anyone. All you get is AI-generated slop that does nothing. There is no real support community either. It's not a scam, they are just highly dysfunctional and they don't seem to care.