Utter shock, but feeling better now
Shocked that this level of service exists today. This can't be real. My package was not delivered and they marked it as though it was, and the pictures they used were from someone else's delivery. And when I call, they won't give me a manager, I hear roosters in the background, and they say it could take weeks or even months for them to sort it out. What is going on? --- UPDATE: APR 2 2025 my package was delivered! I still don't understand why they said it was delivered on MAR 28 2025, but I'm sure glad it's here. Thank you Trustpilot, maybe you notifying them with my complaint helped expedite things!