Terrible customer service
Very disappointing experience with DJI support. My drone is already at their repair center and the quotation has been issued, but I never received the email needed to make the payment. Phone support couldn’t solve the issue, and the live chat was equally useless. I’m literally trying to pay DJI, yet nobody seems able to provide a working solution. Great products, but customer service and after-sales support are far below what you would expect from a company like DJI.