⭐ 1 Star – Requesting a proper review across both accounts
⭐ 1 Star – Requesting a proper review across both accounts I have had a very frustrating experience with FundedX across two separate accounts, both involving payout issues, and I am now seeking a fair and transparent re-evaluation. On the first account, a payout was rejected due to a “15 tick scalp rule” breach following a soft breach over a weekend. This occurred during a period where trading conditions were impacted, and the trade was closed due to system conditions. While I understand rules must be followed, this appeared to be a technical edge case rather than intentional misuse. On the second account, my payout was rejected for “account sharing.” To be completely clear across both accounts: - I am the only person who has ever accessed or traded on them - All activity was conducted from a single device - My trading behaviour is consistent, structured, and reflects a single-user strategy In the second case, the decision appears to have been based solely on multiple IP addresses. This was due to using a mobile connection and travel eSIM, which can route through different locations — something that does not indicate multiple users. Despite explaining this in detail and requesting a proper review, no evidence was provided of: - Multiple devices - Simultaneous access - Conflicting trading behaviour I also followed up regarding the status of my appeal and was informed that the Risk team handles a high volume of messages. However, after waiting beyond the expected response timeframe, I have still not received a meaningful reply. Across both situations, what concerns me is the reliance on technical or edge-case factors rather than a full evaluation of trading behaviour and context. I remain open to resolving this professionally and would welcome FundedX to review both accounts again with full context. I would appreciate a response from the team to address this matter properly.