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Shyam rao

澳大利亚

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Yourfirstwig

The sent poor quality wigs and very poor customer servcie

The sent poor quality wigs. None of the wigs matched the description they advertised. The packagign was also very poor. The hair in the wig was falling off when I opened the packaging of the wig. It was nanufactured in a poor way. When I reqeusted them to send new wigs of good quality, I was given poor response which sounded more like a blackmail and warning that made me think I would lose my money with them. They gave me a China address to retun them. They also said postage is my repsonsibility and I will not be given any free postage options depite the mistakes being theirs. They did not show any professional and ethical responsibility. This company seems to have very poor standards when it comes to serving overseas cutomers. Based on my expereince, I will not recommend this company to anybody as I felt betrayed and cheated by this company. Thanks

2023-10-06有帮助 3