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Victoria P

英国

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1Password - Password Manager

Customer service terrible

Great app for years but trying to upgrade to the latest version has been a horrible experience. The customer support is literally sending an email and waiting for a response. Every exchange takes hours so if you don't have an easy issue you need to be prepared to spend days sorting it, one email at a time! there is no way to actually speak to a human. Avoid!

2025-08-11