Buyer beware
I purchased 2 dresses and 1 jumpsuit on 11 Aug 23. Also included were 2 'free' items. The Flycurvy website advises dispatch within 5-7 days. I required the items for a function on 15 Sept. I started contacting Flycurvy support team on 23 Aug asking about my order. Lots of apologies and promises to ship my items. Then I started communicating with the Complaints team and was advised that they would ship my items within 24hrs. Part of the order was dispatched 3 days later, when I queried this I was advised that there was no way that my items would arrive before 15 September and that the dresses would be sent at a later date. On Sept 18 after multiple emails to Flycurvy's support and complaints department the jumpsuit and 2 'free' items turned up. I truly wish I could post photos of the piece of unwearable rubbish I received. The mother of the bride jumpsuit was totally different to the pictures on the website. The material was different, It was supposed to be a jumpsuit with a wrap that went over the suit - there was no wrap as advertised and pictured. The sleeves were vastly different lengths. The material (even taking into consideration that there may be a slightly different colour due to photography) was not slate blue. The sparkling wrap pictured did not exist - it was goldy/yellow spots on the one piece jumpsuit. As for the 2 dresses that were advertised as being available on the website, eventually the complaints department admitted that the dresses were not in stock and were in the process of being manufactured and it would be months before dispatch. I canceled the order. Trying to get a refund from Fly Curvy is an ordeal within itself. The products were dispatched to me from a warehouse in Sydney AU. But returns must be sent to an international address in NYC, USA at your cost. I had paid via PayPal for extra protection so I initiated a PayPal dispute over the items. The complaints team will offer you all sorts of incentives to cancel the PayPal dispute. I finally received a full refund on 28 Oct 23.