Customer service saved them from a bad rate
Their customer service approach saved them from a bad rate. The material sold was clearly not the one I expected, this product is sold in addition to an other offer but without saying it. It can't be used alone. I bought one: the PM StudyCoach Guidebook (59$) to be trained in 4 weeks. But I got only the weekly list of videos I had to watch.. And to watch those videos I needed to buy the PM PrepCast Elite (359$). There was no warning on the site that this material was not standalone and not self sufficient. However, I got in touch with the customer service and they refund me, they also promised to make the product description clearer on their website.. I can't tell you on the material content, but this customer service did a very good job, it is clearly reinsuring on their global service. I will consider them again in my future choices (probably asking them first to confirm the content of the product I want to buy..)