TOOK ME A YEAR TO WRITE THIS REVIEW!
TOOK ME A YEAR TO WRITE THIS REVIEW. Like many others I made a purchase for a scooter from Aovo Pro, I received this on 15th February 2023, on 1st March 2023 and since then to date I've been in contact with Aovo Pro, I've had next to no communication back and when I have its been extremely unprofessional and blunt. Sadly they have absolutely no interest adhering to their two year warranty and honouring this to their customers. I've had E3 error codes, the scooter starting on its own and damaging my home, parts falling off, lots of faults, some of which has seriously hurt my son and now the scooter is totally unusable and broken. This has been sitting in my hallway for the past year waiting for Aovo Pro to rectify this, I still have the packaging it was received in and currently I'm still waiting a year on. Please do your research and look online at the reviews, they are all exactly the same stating this company is awful, their scooters fail and break within a few weeks of purchase, when you spend nearly £250 you don't expect this. This was a gift for my son’s birthday that he is now without. I honestly wish I had purchased elsewhere, I would never use Aovo Pro again, please do your research and do not buy from this company, warn others as it’s an awful situation to be in. They breach their warranty, you aren't covered by their two year warranty they claim to have and they have absolutely no interest in putting anything right. I even tried going through Klarna and their buyer protection but unfortunately they wasn't interested to support my situation either as Aovo Pro lied and said they offered a solution of a partial refund or a repair which they never followed through with, I have proof of this as kept my whole chain of emails over the last year. UPDATE… (09/03/2025) My 24 month warranty that came with the Aovo pro order has now ended and been breached, I’ve received no communication, support or resolution from Aovo Pro. I’m now taking legal action.