Don't be fooled by the positive…
Don't be fooled by the positive reviews. I like to believe in people and companies but don't get hoodwinked like me!!! Booked a flight yesterday. They called me like 2 hours after, I missed the call. They called me back today and told me I had booked "basic economy" even though their website only listed Economy, and that all the basic economy seats were filled so I had to upgrade to Economy. THAT IS FALSE ADVERTISING ON THEIR WEBSITE FOR BOOKING "ECONOMY". Then I went on the airline website and it shows the flight STILL HAD SEATS AVAILABLE in basic economy and he asked me to check the price (it'll obviously cost more than their price), but the price was the same as yesterday (the day I booked my flight)! THEN I went on their website and he claims they are different and better than all other 3rd party website blah blah blah and THEY HAD 7 SEATS LEFT FOR 'ECONOMY' on the same flight and same price that I had booked!!!!!!!!!! This irked me like crazy because THIS IS FALSE ADVERTISEMENT! Then he said Oh it's because other 3rd party sites filled up with spots already - again another LIE and then his next excuse was we don't communicate with our marketing team to update the website - MORE BS! Then he proceeded to get aggressive on the phone as I voiced my concerns. I've booked on other 3rd party websites before and never had an issue! Read all the 1 star reviews. They are all true. These people like to do a BAIT AND SWITCH. if the offer looks to good to be true - IT IS. My reservation was cancelled and needless to say, I will be reporting them to the BBB (Better Business Bureau) and anywhere else I can!