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Peeter Pakkanen

西班牙

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Nanoleaf

Do not buy!

Do not buy! I got the Elements a year ago, then from one day to another they stopped working. The customer service first sent a new controller that didn’t fix the issue. Then they asked me to send them videos of me doing the soft and hard reset, and as this didn’t help either, they told me they will check it with R&D (???), and never got back to me. I’ve been sending them reminders and have opened new cases for a few months now, they simply don’t answer and don’t care. Such a disappointment that cost me 300€.

2023-10-14有帮助 1