Once they get your money they are done with you!
Two years in a row the same thing. Check in is at 4pm, they wanted a bunch of money to check in early. We golfed at 1pm so we get to our villa at 6pm. The combination for the door doesn't work and we have to stand around outside till some one came and fixed the problem the first year, after 8pm. This year no one ever came, they finally gave us the code to get the maintance key to get in. One key for 8 guys. Finally got inside there is a new 30 inch wide microwave sitting on our island sitting on the box it came in. No one ever came to put it up or fix our door combination. We called Jeff Diehl the guy we booked with for Golf Trek. He wasn't any help at all. Never got back to see what was going on. He only called a couple months later to book us for 2024. Needless to say we told him to go pound sand. He lose 12 guys for 2024. We will never use Golf Trek again. Going back to Condo World to book, never had a problem with them and if you arrive early and your rooms are ready, they let you in with no problem.