Am 24.09.2023 habe ich Tomtop mit geteilt das der Transceiver einen Defekt hat
Am 24.09.2023 habe ich Tomtop mit geteilt das der Transceiver uSDX defekt ist. Es sind jetzt 23 Tage vergangen und es kommt von TOMTOP keine klärende Antwort wie die Rückabwicklung des defekten Gerätes vonstatten gehen soll. 1.Antwort vom 07.10.2023 (Sorry for inconvenience caused ，AA23I12E1537-4G53A3 Our technical departments have not given me a reply, please wait patiently and contact with us again after two days, I will reply to you as soon as possible. Best regards Alice9) 2.Antwort vom 13.10.2023 We are sorry to hear that you have received a product with quality issues. We take this matter very seriously and would like to apologize for any inconvenience caused. In order to better understand the issue, we kindly request that you provide us with a video or picture of the quality problem. If possible, please upload the video to YouTube and send us the link. This will allow us to quickly assess the situation and provide you with a solution. We will also be contacting our technical team to investigate the issue and ensure that it does not happen again in the future. Thank you for bringing this to our attention and we look forward to resolving the issue for you. Best regards, Alice Die Anweisungen von TomTop Beschreibung des Fehlers Bilder und Video zu senden habe ich gemacht.Anscheinend wird das gar nicht zu Kenntnis genommen. Ich kann mir den Eindruck nicht erwehren das dies eine hinhalte Taktik ist.