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Malek Amin

马来西亚

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Thousand Miles

Bad customer service!

The size chart is confusing, because of that I ordered the wrong size. Normally I will order M size, but when look at the size chart I ordered S size. When I received the item, it didn't fit me at all! Then I requested to pickup this item and asked for exchange. They promised to pickup on 19 Oct 23 around 9am until 6pm. I was waiting for the pickup until 6.30pm but no response. I emailed them few times and chat with them via WhatsApp but still no response. Was a bit disappointed of the service. This is my second time purchasing your product and it will be the last for me.

2023-10-19