IGNORE THE FIVE STAR REVIEWS. THEY ARE BOTS.
This site is a lottery, pure and simple and as with any lottery, it's a game of chance. People in the music industry are spammed with demos from all and sundry, so if you are an ''outsider'' you stand very little chance. Networking in London or California is the only way to do it. Ray is making a great living from this service though, and I guess that is really all that matters to him. One interesting thing is that in their pitches, they deliberately make it sound as though there is a much higher chance of succeeding, and that is a scumbag tactic. You can also ignore most of these five star reviews as they are obviously bots, not real people, and should be removed from this site. For example, look at the reviews - some of them actually have paragraphs that are the same - spelling mistakes included. Edit: I would strongly recommend staying away from this company. They are taking your money and running with it.