Terribile experience
I purchased a product from AsiaHorse, but once it arrived I realized it was not suitable for my PC. I requested a return within 14 days (actually just one or two days after receiving it), following the instructions on the website, but I never received any reply. I also tried contacting both the customer service and the business email, providing the order number and all the details, but no one ever answered. It seems clear that once they receive your payment, customer support is non-existent. Now I am stuck with a product I cannot use, money wasted, and no chance of a refund, because the return period expired only due to their complete lack of communication. If I could, I would give less than one star.