"free shipping" difficult to take advantage of
Your "free shipping" routine has continually made it harder and harder to take advantage of it. I have been using Mimeo for more than a decade, and the date to order continually gets moved back away from delivery. The product (manuals) then gets delivered to the destination a week before it's needed, making it difficult for some places to hold it for my arrival. As I don't know how many manuals I need until about a week before the class I teach, I used to be able to order the full week+weekend before. Now, if I order on the last Friday before, delivery is two weeks away, yet it almost always comes a week early.