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Christopher Largay

美国

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Shari's Berries

Berries never received at my Daughter's College P.O.

Delivery was confirmed to my daughter's college post office. She was there at closing time. It wasn't there. She checked back on 2 more occasions - no order. The worst part is probably their Customer Service. Difficulty getting to a live person, no call-backs, long holds on-line. 2 emails and 2 online complaints - no response. The chatbot is okay, but takes too long to get a live agent. Then, the live agent takes forever to address your issue. It asks for 1-2 minutes to chat with a Live Agent, and took 5 minutes. I'm still in the chat window, circling the drain... 10 minutes in now. I just want a refund and will NOT order nor recommend 1800-Flowers, Shari's Berries or any of its many affiliated delivery service companies.

2025-11-01