UOB Thailand - worst ever
UOB Thailand is the worst that you could expect in Thailand. Even local banks do better... Their technology is awful and barely working. Face recognition is not working, mobile app is really crap (how can they name it UOB Tomorrow when it's ice age app and functionalities??), Mobile banking only covers your cash accounts, they forgot that as a customer you may also want to track your investments (bonds are also not viewable in mobile app..),.. The least digitalised and green bank I ever had .. and everything single transaction must be done in the branch (yes, you hear it ... in 2024!!) Let's not talk about their customer service and hotline as it's pretty much inexistent ... Staff lack of knowledge, not even capable to make an FX or international transfer (unless you're happy to spend a few hours - obviously - in their branch). I barely can believe this bank is based in Singapore. It's just astonishing.. and no one seems to really care about customer feedback. They will slowly sink ..