I ordered a body wave from this company…
I ordered a body wave from this company on Oct 16th, 2023 and received it approx a week later. Upon opening the box I could tell right away it was not what I ordered. I ordered 14inches and the wig I got was about 12inches. I also paid extra for a thicker wig. This wig is thin. I immediately emailed “Faye” and told her I wanted a shipping label to send the wig back. She asked for a picture. I sent her a picture. She has sent me two emails now after me telling her I want my money back. One email asking that I straighten the hair to see how much longer it will be (seriously?) the second asking that I keep it and she will reimburse me $15, yes $15 lousy dollars. I paid well over $100 for it. What is a return policy when they don’t honor it? This has happened to me before with Chinese owned hair companies. I’m done, they are all a scam and take Blk women’s hard earned dollars. Do yourself a favor and stay away from this company. They do not honor their return policy and instead try to talk you into keeping the product.