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Ty Hopkins

美国

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William Painter

Amazing Service

Emailed service to correct my email address so that I could file a claim on my Empire glasses that I ran over with a golf cart. The Support tech, Sutton, immediately sent me a detailed email listing everything I needed to file a claim. I completed the list of items and emailed them back. Shortly after that I received an email from Sutton advising my claim was completed an a new pair of glasses were being shipped that day. It took me less than 10 minutes to get all my info together and from the initial email to the one from Sutton advising that my new glasses were in the mail was under an hour! That is what I call amazing service...5 Star++++

2025-10-23