Do not buy their bundles, only buy the bus trips
Booked 2 trips with Red Bus, 1st: KL Sentral to Genting, 2nd: Genting to KL + one way Skyway ticket I would have given this a 3 star but because of our utterly useless skyway ticket and no way to contact their customer service this deserves the 2 star. 1 star is for the fact that the app actually worked for the bus trips only but useless for the skyway ticket. The issue came on the 2nd trip, when we were in Genting skyway. We couldn't claim our inclusive skyway ticket because the PDF attached to the email was corrupted. Only a Singapore contact number for customer service and we couldn't find the chat with customer service option. We had no choice but to book a new skyway ticket from Genting :( what a waste of 20 RM :( I will never recommend this service to anyone, it's not tourist friendly at all.