Excellent customer support after receiving a defective screen
I ordered a screen, and once I got it installed and the laptop powered on, the screen developed a purple glow around the edges. I installed the screen carefully and tested my original screen to make sure the ribbon cable still worked so it is confirmed a defective screen. I contacted support with a picture of my defective screen and they were quick to reply and initiated a refund which arrived very quickly without even requiring me to return the screen. I have now reordered after receiving the refund and I hope to receive a perfectly functional screen. I'd give 5 stars for the customer support alone but I'll keep it at a 4 until I receive a perfectly functioning screen. I will update once I receive and test the reordered screen. Update: I've received the screen in perfect condition and usability. Everything works fine.