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Lou Dillard

美国

2 评价
2 被浏览
1 有帮助

2 条评价

Oyrosy

I am trying to be constructive and…

I am trying to be constructive and helpful but am terribly frustrated in dealing with them. I do not know if they are pretending to not understand me or truly do not. When I asked to return something, they said it was cost prohibitive, and would give me a 20% refund. I said OK, then they emailed that they had checked their records and already resent the item to me??? WHAT? Resent an item I did not like and was asking to return? Several weeks later, something showed up from them that I had not ordered, hideous looking, would never have ordered. DO NOT BUY FROM THESE PEOPLE, AND BTW, CLOTHES ARAE TRULY CHEAP LOOKING. I just saw your response and have already emailed you numerous times. You either lie and tell me you have issued refund, which you have not, or you respond with something that makes no sense. So I am just considering this a lesson learned and hope that others can benefit from my loss and not make the same mistake in buying from you.

2026-04-06有帮助 1
Oyrosy

Terrible customer service

Terrible customer service. While most companies have developed very good customer service, this one has not. Appears the reps have been taught how to postpone, and NOT do what the customer requests. Still trying to get response on how to return an item I do not want.

2026-02-21