Declined Booking
They don’t know what there doing bad best westin Hong Kong declined my booking as they didn’t like the name on booking Andy when on passport was Andrew so I never got the room if they contact best westin Hong Kong they will confirm I managed to book a room at this hotel I will speak to manager in morning to confirm they’ve refused the booking,I’ve spoken to my bank’s security and fraud team and may have to go that route,I wouldn’t mind I never booked it with this company so I had no contact details but I shall be speaking to the company I booked it with to complain and no more using this company