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Laurie Collins

美国

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KGORGE

Return window is too tight

I gave 2 stars because the order I received was what I ordered however once I hung the curtains I didn’t care for them (a little gaudy for my taste), but when I reached out to return them I was one day past the apparent 2 week return window and there “was nothing they could do for me”. A two week return window?! Seriously? Life gets hectic and I have never heard of only having two weeks to return something AND if I had returned them they charge a 20% restocking fee. Needless to say the customer service is lacking with this company. DO NOT ORDER if you are on the fence!

2023-11-02已认证