Most terrible support ever, never recieved the order.
1. When i ordered the case and screenprotector the product page told it will be send at the end of the week. After ordering and not recieving a update about shipping i contacted support and they told me that they had issues with production and it took another 6 weeks before my order will ship. 2. I asked kindly multiple times to cancel the screenprotector since i got one somewhere else. You don't want your new phone waiting for over 8 weeks before you can put a screenprotector on, it was not possible to cancel the screenprotector since the order was already ' processed '. Funny notice, so you can't send the order since there are production issues but you aren't able to remove 1 product out of a not processed order yet? 3. Finally the order has shipped on 16 october, after waiting almost 3 weeks it isn't delivered yet, the track and trace claims ' Arrived at processing centre (inward office of exchange) ' for over 3 weeks. IF support respond to my e-mails, instagram message, chatbox on the website they just ignore the shipping question, tells me everytime ' hey, sorry for the problems here is another 20% discount code ' like i would ever buy something again from this fraud company. Since a few days they don't respond anywhere anymore and ghosting a lot of other customers aswel (check instagram)