Estafado por Air chins
My name is IGNACIO, AIR CINA It is an incompetent company, I started the process of canceling my flight on the website by mistake, minute I continued calling air china because on the website there is no way to cancel the cancellation, I spoke about this with the air china teleoperator and we came to the conclusion that it was better to leave the flights as they were, I asked him to cancel the cancellation attempt that I made from the website and it seemed that everything was fixed, a day later I am without flights and with a pittance refund. I call again and very arrogantly he tells me that I was left without flights and without money. I only ask that they return the flights as they were, if their telephone operator did not perform their task well I should not be the one who will pay the consequences . a suggestion should be able to cancel the initiated refund operation from the same place where flight cancellation processes are generated and you should send an email saying the refund amount and if you agree to continue with the operation