Responsive and honourable customer service, resolved irregular fit and look of trousers to web pic.
I did think that this UKbuddhastoneshop.com was a UK company but it is Chinese origin, made and shipped from here. Although the item differs in fit and fabric from the photo, the customer service experience was extraordinarily good. I was responded to and they attempted to provide 3 solutions to rectify the issue. Despite a complicated returns process, pending a refund, they honoured the returns as per the website.