Missing assembly items and scratches on new surfaces
I had an order no 0240598361348. I've bought a bed for more than 1000 euros, also a mattress for 350 euros. They delivered my package after 1 month, with missing 3 bolts and 2 shims!!! Also I have two scratches: one on the wooden part of the bed, and another one on the metal part (no damage on the boxes - they put scratched details on assembly point). It is absolutely rubish. I have to buy bolts, shims, painting for the metal part, and something for the wooden part.