This is a real test of company service.
The test of a company's service is not when things are going well, but when an issue arises. I recently ordered some items from MyPhotoSocks AU and when they arrived, I felt they weren't quite the layout I was looking for (photo superimposed onto shirts). When I contacted the company, they could not have been more helpful. At no cost to me, they drew up new layouts, sent them to me for proofing and when they were absolutely perfect (I made a couple of improvement suffestions during this consultation, all of which the comany listened to) the shirts were printed and sent to very quickly. The shirts arrived today. They are perfect. I really cold not have asked for better service. I have ordered other items from this company in the past and since. The service previously was always fast and efficient. And the products good. However, the experience when things did not go to plan was exceptional. Real Service!