DJI Express Service experience
I had an accident and crashes my DJI Mini 4 pro drone. I had it covered with the DJI care&refresh service so I started an Express Service case from their DJI fly app. The day after sending my damaged drone DJI customer service called me up asking if I had any questions regarding my service case. Then, after only 4 days my replacement unit arrived. I live in the north of Norway so I was highly impressed of this short delivery time. Some days later I got a new phone call from DJI customer service, asking if everything about this service case was ok. This is by far the best customer service experience I've ever had. Thank you DJI!