Lack of communication and follow up
The service was good and communication were good when i have done the booking. The only disappointment was that i have paid for 18 holes with cart in Dubai and when arriving there, carts were not allowed on the course prior a big tournament the following week. I understand the fact that carts were not allowed to protect the course but if I knew, I would have booked a different course. No refund for the cart has been proposed to me. Walking 18 holes on a 40 degree day (with a blot clot in the leg from the flight) hasn't been the most pleasant round i have had.