DBS is terrible from a local perspective
From a Singaporean customer, where DBS Bank is based, DBS Bank is really really bad. Easily the worst bank in terms of service reliability and customer service. 5 service outages in 10 months, the latest of which lasted more than 12 hours. Easily Singapore's largest bank, but service has been dropping below belief while it delves into more product offerings. Given the largely seen ineffectual measures by MAS, the Central Bank of Singapore, it does not seem that DBS will improve any time soon. I have had multiple issues with DBS in recent years, and things which I could easily settle with other banks take a much larger effort when it comes to DBS. Terrible. Oh, and if something does happen, good luck contacting them or getting a solution. Most of the time it will end badly and you will have to deal with it.