poor customer service and quality
I ordered item over weekend with a fingerprint attached. Sent email Monday morning to cancel the order. Heard back from staff asking why I wanted to cancel and then was told even though business was closed over weekend the item was made and shipped already. When I questioned how an item with a personalized fingerprint was made and shipped within hours she could not explain. Website states these items can take 3-5 days to make and ship. Received item poor quality and bracelet does not even stay closed.