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dingo

马来西亚

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redBus Malaysia

So picked up over an hour and twenty…

So picked up over an hour and twenty minutes late without a single apology. Not one of the "guys" on board asked me where I was going. It was on my ticket and I assumed they knew as they didn't ask. This is often the protocol in S.E Asia where I've caught many buses. I always get asked atleast in broken English "Where you go?" Which I kindly reply or they are atleast aware of where I'm going. No blanket or offer of snacks on the bus which was a first time ever. No food stops but did have a toilet stop. I had to guess it was a toilet stop. Not one English word spoken, Foreigners in all fairness should not be allowed to purchase tickets under these conditions. After we finally stopped without a word of where I was. I'd been asleep through sheer tiredness I had to look at my phone and guess I was at my stop or otherwise they would have just continued going. I just made gestures to them and said some words to let them know how bad my treatment was. They allowed my to get all my luggage from the bus after this not one of them helped and even after all this I asked for a taxi; two men just hand gestured and grunted where to go. It was quite a walk with the bags I had and they even sent me the long way. Really not one to write reviews in general especially negative ones. Plus points were, the bus didn't smell and nobody attempted to physically rob me and that's whol e heartedly all I can say. I've spent over three and a half years traveling in SE Asia and seen a lot. Had one previous experience with these "redbus"before when they cancelled my bus from India to Nepal with very short notice. All I can say is this was an absolutely dismal service. P.S. They couldn't even generate my QR code. They sent me a message right before I was due to board saying refund and I thought it was for my coach. Had to get my code myself. Cannot even reiterate how bad these are stay well away.

2023-11-14