Requested a refund.
I have been waiting for a refund on an order I placed on March 10, 2026. They charged my credit card the day after I placed the order but when I asked for a refund, it's been one email after another stalling the refund being processed. They failed to ship the bike by their advertised ship date so I asked for a refund. I'm still trying to get them to process the refund that I requested on March 23rd. I see many positive posts but my experience has sadly not been a good one. I now have to go through the process of contacting my credit card company to get my money back.