Not sure any humans actually work here
After placing my order, a coworker asked me to make a change to it. I had only placed it hours before, so I did not think it would be an issue. There was no clear way on the website to make an alteration to the order. No big deal, I'll just call them on the phone and explain the situation.... For the rest of the day and the following day I attempted to get in touch with someone who worked there, calling multiple times, but was always kicked to voicemail. I did receive the product quickly, so they at least deserve the one star for that, but zero customer service, will not order from them again.