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randy culver

美国

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Horizon Hobby

The poor (slow) communication is frustrating

The poor communication is frustrating. I placed my first order with Horizon Hobby last weekend and didn't realize that the plane and transmitter were on backorder. I ask if I could switch the plane that was on backorder with one that was in-stock and apparently they can only reply to one email a day. It has been painfully slow getting answers from them. I'm just getting back into this hobby with my sons and apparently I need to find a better option to get our supplies from.

2026-08-27