Non existent service
Relationship managers would send you emails trying to get you invest money with them but have 0 service when u have a problem. Shittiest bank I have ever dealt with Filed for a merchant dispute in April that I was scammed over $2500 and sent all evidence of being scammed to them. They took their own sweet time in doing the investigation and only called me when I was overseas and unable to take the call. I came back and raised the dispute again and this thing went back and forth for 6 months, and they just told me the dispute period is over. For DBS such a huge bank , its such a joke that their only channel of contact was to call me, when they have my email to reach out to me should I be uncontactable by phone. Stay away from DBS/POSB - Piece Of Shit Bank