Good equipment if it gets sent but terrible logistics
Based on the reply I thought I should clarify and note that this is more than just poor logistic from my optics. not often I write a 1 star review but I put a lot of stock in owning your mistakes. Well at least they refunded me. Just to clarify: I was offered 75% off a $329.99 fan kit with the purchase of a light. I completed the order—$99 for the fan kit, $185.99 for the light, plus a 5% bundle discount. The total came to $270.74 CAD, no tax or shipping. Later, I was told the fan kit would never be restocked and the light would take a month to ship. Instead, I was offered 53% off the fan kit plus 500 points—which is still much more than $99. At that point, there was no reason to go ahead with the light purchase, so I cancelled the entire order. Shortly after, the same fan kit reappeared on the website as available. And unfortunately, there are no other 6-inch kits currently offered that would meet my needs, which makes the situation even more frustrating. Not angry—just disappointed.