July to December.
My machine stopped working in July. It cost a packet as it was an anniversary edition. It took many emails and a few telephone conversations to get them to collect it for repair. That collection was at the start of December and since then I have heard nothing. I don’t know if they received it, they don’t reply to my emails. The coffee is as good as it gets in my opinion but the machine and customer service from illy has been appalling. Please think twice before parting with your hard earned cash!