I think it's a scam
They don't deliver and then they verbally abuse by gaslighting the customer. I was given a delivery time with notification only 2 hours before for between 10:45 PM and 2:45 PM that very day. UGH. If they told me it needed a signature I never would have ordered from them. So I stayed home from work, but they never showed up. That evening I went out to a meeting.And an attempt to deliver was made at 7PM. WIG's told me it was my fault somehow.And then their solution was for me to take off all of next week so that sometime between the hours of 8AM, and 7Pm ups might deliver it during those times. And because it's my fault, they won't give me a refund of over $800.